Privacy Policy

1.1 This Privacy Policy applies to all personal data collected by idnbet through the website https://idnbet.cam, its associated mobile-optimized web interface, and all Services offered on the platform, including sports betting, live casino, togel (Indonesia's traditional numbers lottery), slot games, and e-sports wagering markets.

1.2 By registering an account on idnbet or by continuing to use the platform after this policy has been updated and communicated to you, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

1.3 This policy is intended to be read alongside idnbet's Terms & Conditions. In the event of any conflict between the two documents in relation to data processing, this Privacy Policy takes precedence.

1.4 idnbet operates as the data controller for all personal data collected through the platform. Our operations are subject to international data protection standards applicable in our licensing jurisdiction. Players based in Indonesia are subject to the data protection obligations under applicable Indonesian law, including Law No. 11 of 2008 on Electronic Information and Transactions (UU ITE) and its amendments.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

idnbet collects the categories of personal data described below. We collect only what is necessary for the stated purposes and do not retain data beyond the periods specified in Clause 8.

3.1 Registration Data

When you create an account, we collect your full legal name, date of birth, gender, Indonesian residential address, email address, and mobile phone number. This information is required to open and manage your account and is used for identity verification and account communications.

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) requirements and to verify that you meet the minimum age requirement of 21 years, we collect copies of your Indonesian National Identity Card (KTP), passport, or other government-issued photo ID, and in some cases a recent utility bill or bank statement confirming your registered address.

3.3 Financial Data

We collect your bank account details (including account holder name, bank name — such as BCA, BRI, BNI, Mandiri, CIMB Niaga, or Bank Permata — and account number) or e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, or LinkAja) for the purpose of processing deposits and withdrawals. We do not store full card numbers; card transactions are tokenized through our payment processors.

3.4 Transaction Data

We maintain a complete record of all deposits, withdrawals, bonus claims, bet placements, and game outcomes associated with your account. This data is essential for account integrity, dispute resolution, and regulatory compliance.

3.5 Technical & Device Data

We automatically collect your IP address, browser type and version, operating system, device type, screen resolution, language settings, time zone (WIB/UTC+7 is our default reference), and session duration each time you access the platform.

3.6 Behavioral & Usage Data

We collect data on how you interact with the platform — including pages visited, games played, betting markets accessed, promotional offers viewed, and support tickets submitted. This data is used to improve our product and to detect unusual patterns that may indicate fraudulent activity.

3.7 Communications Data

We retain records of all communications between you and idnbet's support team, including live chat transcripts, email correspondence, and any documentation submitted during dispute or complaint processes.

Personal data is collected through the following channels:

• Directly from you — when you register, complete KYC verification, make deposits or withdrawals, place bets, claim bonuses, or contact our support team.
• Automatically — through cookies, session tokens, server logs, and browser fingerprinting technologies when you access and navigate the platform.
• From third-party service providers — including KYC verification bureaus, payment processors, and fraud detection services that provide supplementary data to verify your identity or flag suspicious activity.
• From public sources — including sanctions lists, politically exposed persons (PEP) databases, and adverse media monitoring services consulted for AML compliance purposes.

idnbet processes your personal data for the following purposes:

idnbet does not process your personal data for automated profiling that produces legal or similarly significant effects without human review. Where behavioral data is used to generate responsible gaming alerts or risk flags, a member of our compliance team reviews each case before any account-level action is taken.

idnbet processes personal data on one or more of the following legal bases:

• Contractual necessity: Processing that is required to fulfill our obligations under the Terms & Conditions you accepted upon registration — including account management, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and any lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: Processing necessary for idnbet's legitimate business interests, including fraud prevention, platform security, and product improvement — provided those interests are not overridden by your fundamental privacy rights.
• Consent: Processing for purposes beyond those listed above — primarily direct marketing communications — carried out only where you have given clear, specific, and freely withdrawable consent. You may withdraw consent at any time by contacting our support team.

7.1 No Sale of Data. idnbet does not sell, rent, auction, or trade your personal data to any third party for their own commercial purposes. This is an unconditional commitment.

7.2 Authorized Third-Party Processors. We share personal data with third-party service providers solely to the extent necessary for them to deliver services on our behalf. All such providers operate under binding data processing agreements that prohibit them from using your data for their own purposes. These providers include:

• Payment processors — including the operators and settlement networks for BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers — third-party bureaus that validate government-issued ID documents and perform database checks against sanctions lists and PEP registries.
• Fraud and risk management providers — services that analyze transaction patterns and device fingerprints to detect and prevent fraudulent activity on the platform.
• Game content providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive game session data (player ID, stake, outcome) necessary to operate and audit their games on our platform. These providers do not receive your full identity data.
• Cloud infrastructure providers — our hosting and database infrastructure partners who store and process platform data in secure, access-controlled environments under strict confidentiality obligations.
• Customer support tools — live chat and ticketing software providers used solely to facilitate player support interactions.

7.3 Legal Disclosures. idnbet may disclose personal data to governmental or regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law, a valid court order, or a lawful regulatory request. We will notify you of any such disclosure unless we are legally prohibited from doing so.

7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of idnbet's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms applicable to your data following the transaction.

8.1 idnbet retains personal data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual. Anonymized, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

8.3 Where a Player has been self-excluded or permanently banned, records sufficient to prevent re-registration are retained for as long as the exclusion or ban remains in effect.

9.1 idnbet implements a multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• TLS 1.3 encryption for all data transmitted between your browser and the idnbet platform.
• AES-256 encryption at rest for all stored personal and financial data.
• Role-based access controls (RBAC) ensuring that only authorized personnel with a documented operational need can access personal data.
• Two-factor authentication (2FA) enforced for all internal staff accounts with access to player data systems.
• Regular penetration testing conducted by independent security firms to identify and remediate vulnerabilities.
• Intrusion detection systems (IDS) monitoring network traffic in real time for anomalous activity.
• Audit logs that record all access to and modifications of personal data, retained for a minimum of 24 months.

9.2 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, idnbet will notify affected Players without undue delay — and within 72 hours of becoming aware of the breach — by email to the address registered on your account. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the remediation steps taken.

10.1 idnbet uses cookies and similar tracking technologies to operate and improve the platform. The following cookie categories are in use:

10.2 Most browsers allow you to control cookie settings through the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging into your account. Instructions for managing cookies in common browsers are available in each browser's official help documentation.

10.3 idnbet does not use browser fingerprinting as a substitute for cookies. Device fingerprint data collected for fraud prevention purposes is processed only for that purpose and is not linked to advertising profiles.

As a Player on idnbet, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at the email address in Clause 15. We will respond within 30 calendar days of receiving a valid request.

12.1 idnbet is strictly an adults-only platform. Registration is prohibited for any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

12.2 If we become aware that personal data has been collected from a person under the age of 21 — whether through a false declaration of age at registration or any other means — we will immediately suspend the associated account, delete all personal data collected from that individual to the extent not precluded by legal obligations, and refund any net deposit balance to the originating payment method.

12.3 Parents and guardians who believe that their child may have accessed idnbet are encouraged to contact our support team immediately at the email address in Clause 15. We treat all such reports as priority cases and will respond within 24 hours.

13.1 idnbet's infrastructure and some of our third-party service providers operate in jurisdictions outside of Indonesia. As a result, your personal data may be transferred to, stored in, and processed in countries other than your country of residence.

13.2 Where personal data is transferred internationally, idnbet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. Safeguards include contractual clauses in our agreements with data processors that impose data protection obligations meeting internationally recognized standards.

13.3 By using the idnbet platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Indonesia as described in this clause, subject at all times to the protections set out in this Privacy Policy.

14.1 idnbet may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material — meaning they meaningfully affect your rights or our obligations — we will notify you at least 14 days in advance via a prominent notice on the platform and a direct email to your registered address.

14.2 The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this policy periodically. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

14.3 A history of previous versions of this Privacy Policy is available upon written request to the contact address in Clause 15.

For any questions, concerns, or formal requests relating to this Privacy Policy or the processing of your personal data, please reach out to the idnbet data protection team through the following channel:

Please include "Privacy Request" in the subject line of your email, along with your registered account username and a clear description of your request. This allows our team to process your request efficiently and ensures it is routed to the appropriate data protection personnel.